Tesla has improved its electric cars’ ownership experience once more. As recently reported by a Model 3 owner, Tesla’s vehicles now have the capability to self-diagnose issues and automatically pre-order replacement parts as needed. Once parts are ordered, Tesla owners could set up an appointment at a service center to get their vehicles fixed.
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One of the initial reports of Tesla’s new service improvement came from Model 3 owner and r/TeslaMotors subreddit member u/houston_wehaveaprblm, who posted a message that showed up on his electric car’s display. The message noted that a replacement part from Tesla had been pre-ordered and pre-shipped to a selected Service Center after the vehicle detected an “unexpected condition” in one of its components.
“An unexpected condition has been detected with the Power Conversion System on your Model 3. A replacement part has been pre-shipped to your preferred Tesla Service Center. Please use your Tesla Mobile App or your Tesla account to schedule a service visit appointment now.”
Owners of Tesla’s vehicles will most definitely appreciate this new proactive service feature. By allowing electric cars to order parts that require replacement on their own, Tesla could reduce the time required to address the maintenance needs of its vehicles. With parts preferably ready by the time an appointment is scheduled, owners will not need to wait very long to get their vehicles serviced.
Elon Musk has pledged to improve the service experience for its electric cars’ owners. He mentioned this during the Q4 earnings call, when he described service as “one of our major priorities.” During the Q&A session with analysts and reporters, Musk admitted that some of Tesla’s parts supply chain has been inefficient in the past, at one point even describing some of the company’s processes as “super dumb.” Musk pledged to roll out improvements as well, stating that Tesla just has to be “smarter about sending parts directly to service centers.”
Ultimately, the recently reported automatic pre-ordering system for faulty parts is not a cure-all for Tesla’s service challenges, but it’s definitely a step towards the right decision. Apart from the recently-introduced proactive feature, Tesla has also been working on expanding its mobile service unit, allowing the company to address a good part of its fleet’s service and maintenance needs at the convenience of electric car owners. Tesla has also optimized its mobile app’s integration to its vehicles’ service and maintenance processes, allowing owners to view the status of their cars while repairs are being conducted.
Tesla has been awarded the European Ecolabel (EMAS) seal for Gigafactory Berlin-Brandenburg.
The EMAS seal highlights Tesla’s existing environmental measures in the facility, such as extensive reforestation efforts and reduced water usage. It also emphasizes Tesla’s commitment to improve its environmental initiatives.
The EMAS (Eco-Management and Audit Scheme) seal is a long-term environmental management system that focuses on compliance with regulations and improving environmental performance, as noted in a Tagesspiegel report.
Plant manager André Thierig noted that Tesla has already planted over 2 million trees to replace the trees that have been felled to make way for Giga Berlin. Tesla is also targeting an additional 5 to 15 MW peak solar capacity this year to make the plant more sustainable. “We will continue to promote photovoltaics in the future,” he said.
In , Giga Berlin consumed about 419,503 MWh of energy, with electricity accounting for more than half, followed by natural gas. The facility is looking to lower natural gas use by redirecting the use of process heating water via waste heat. Water consumption was listed at 2.16 cubic meters per vehicle, significantly below the industry average of 3.5.
This year, Tesla Giga Berlin is looking to recycle 90% of the Model Y plant’s process wastewater. Around 11,000 employees currently work at Giga Berlin, which produces 5,000 vehicles per week or roughly 250,000 units annually.
The EMAS program requires companies to disclose resource use, emissions, and improvement plans. Over 40 companies in Brandenburg have EMAS certification.
Brandenburg’s Environment Minister Minister Hanka Mittelstädt (SPD) described Tesla as a role model for the region. “Everything is public, and that also creates a certain amount of trust,” she said, noting that Tesla is a “beacon” in the industry.
Monique Zweig, Managing Director of the East Brandenburg Chamber of Industry and Commerce (IHK), shared her optimism in a comment to rbb24. “At Tesla, you can see that climate goals go hand in hand with industry,” Zweig stated.
Unsurprisingly, local activists expressed skepticism. The Association for Nature and Landscape in Brandenburg, which is against Tesla, questioned whether the certification could be used as “greenwashing.”
The group also alleged that the certificate could pave the way for weaker oversight for the EV maker. “The seal is ‘greenwashing’ to portray the company as more environmentally friendly,” spokesperson Steffen Schorcht noted.
I recently decided, after a variety of things, that I was going to trade in my internal combustion engine (ICE) vehicle for a new Tesla Model Y. It was a long time coming.
After working at Teslarati for six years and covering the EV space nearly every single day (I recently published my 5,000th article on here), I figured it was time to make a switch. Over the past few years, there have been days when I would have been better off with an EV, but my Summer and Winter activities, as well as the price, kept me from making the switch.
Recently, I decided that it was time. My Ford Bronco Sport had been experiencing a number of issues, none major, but numerous sensor replacements. It was an affordable and fun car, but after fixing the Tire Pressure Monitoring System in the front right tire, an EVAP switch valve in the motor two months ago, and some other things, the Bronco became more of a chore (and a drain on my wallet) than anything.
With the timing of the $7,500 tax credit expiring and a substantial amount of positive equity in my Bronco, I knew it was time. My experience was excellent, but I would like to share some insights with our readers about the entire process, which may also help you make the jump. Others were more of a one-time thing, as they were things customers would only deal with as the tax credit went away.
I knew I was going to get a Tesla, and my inability to enjoy a good sedan steered me to a Model Y (no hate toward the Model 3, it’s just not for me). I knew with the weather in Pennsylvania, all-wheel drive was a need, and the price difference between the rear-wheel-drive and AWD configurations of the Y made it a no-brainer.
Plus, I really would like to get this thing out on the beach, something I’ve done every Summer since buying the Bronco with my Fiancè.
I actually ordered this car back in June, but ended up canceling the reservation to wait until the end of Summer. I ended up ordering the car I took delivery of on Saturday back on my birthday on August 16.
I was looking for Diamond Black with White Interior, and it was available in Pittsburgh for delivery. However, I really love the team at Tesla Mechanicsburg, so I opted to do a Black on Black Model Y that was a Fremont build, so I could pick it up from the guys up there. The interior color was not a dealbreaker for me. I just wanted to take delivery soon.
I ordered from inventory, which is not something that is possible now. There is no new Model Y inventory within 200 miles of me, a good sign for Tesla but a bad sign if you’re looking to buy something before the quarter ends. Luckily, the IRS is allowing people to enter an agreement for a car, so you could technically build the car of your choice, put a down payment on it, and take delivery after the September 30 cutoff.
My appointment was at 12 p.m. and I arrived about ten minutes before. The team greeted me quickly, and I was able to walk right up and see my car with my name on it. It was pretty incredible and a feeling I have not felt in a long time. I’ll be honest, when I bought the Bronco, I never thought I’d own one. When I got one, it felt pretty surreal.
I felt that way yesterday. It was really cool to finally buy a car that I’d only dreamed of owning. It’s not the only car I dream of owning in my lifetime, but it is one I knew I wanted right now. Now that I was showing up to buy it, it really felt surreal.
The process was really fast and efficient, and I could have been in and out in ten minutes if I wanted to. However, I hung around and talked to the guys there; they discussed some good accessories I should consider and suggested some tint.
I was on my way.
I stopped by my Fiancè’s work, showed her the new ride, brought her some lunch, and headed home to my pup. So far, I’ve driven about 60 miles, with most of it being done manually and about 10 miles using Full Self-Driving. I’ve enjoyed driving it myself so much as of right now, but I know FSD will come in handy plenty in the coming months.
In the future, I plan to explore a wide range of topics as an owner. I do not currently have home charging, which is something that many people believe is a dealbreaker for owning an EV. I have two Superchargers very close to my place, so I’m not too concerned about it.
I have been in touch with my leasing office about installing a charger or chargers for the past few months, which seems like it could happen early next year.
So far, I’m really happy with how everything has worked out.
Since November , Tesla has quietly trialed a new direct-to-consumer part sales program. The original program launched with only a few items: windshield wipers, air filters, license plate brackets, and low-voltage batteries (16V only).
The program has clearly seen some initial success, and Tesla has now begun to expand it even further.
Tesla’s Electronic Parts Catalog (EPC) now allows users to order individual parts or complete assemblies for various vehicle parts.
Previously, users were required to either visit or schedule service with Tesla Service to order parts, even if Tesla wouldn’t be the one installing them. The other option was to be an approved business, like a body shop or mechanic, which would be allowed to order directly from Tesla’s EPC.
Now, certain parts with a shopping cart icon in the EPC can be purchased directly online using your Tesla account. You can even order parts for vehicles you don’t own - so if you want to buy a Model S Brake Caliper Service Kit without owning a Model S, you can now do so.
Tesla points out these changes on pages that have orderable parts with the text: “EPC now supports direct-to-customer online ordering for a subset of parts (to be expanded with future releases).”
Shipping is currently only available to addresses in the United States, but we expect Tesla to roll this out in other countries in the future.
Parts can be ordered individually or in batches if you have a larger repair or replacement to be made. Part availability is subject to what has been officially made available by Tesla, as well as general availability. For now, there’s only a small subset of parts that are orderable, such as brake rotors and other similar parts. If you need to replace something more complex, you’ll still need to put in a ticket with Tesla Service through the app to get it ordered.
Additionally, no parts are available for the Cybertruck for the time being. We expect this is due to a lack of part availability for the Cybertruck while Tesla continues to ramp production. This will likely change in the coming months as Tesla continues to both expand Cybertruck production and make more parts available on the EPC.
This is a great change for Tesla and helps address an issue some potential buyers have — the right to repair. Tesla has slowly been marching toward this goal by first making Service Mode available to everyone, opening up their EPC, adding Vehicle Maintenance History, and continually improving their Service Mode and service manuals.
Over the last few years, Apple has faced pressure over the right for consumers to repair their own devices. When you have a product with a lot of proprietary parts, like Apple or Tesla, you need to build tools to help consumers and third-party service centers repair devices. It seems that Tesla is well ahead of the curve here, which will help them avoid any future legal issues.
Teslas already don’t need much maintenance, and what they do need is already fairly easy to work on. Service manuals, as well as awesome new features like the Cybertruck’s interactive wiring diagram in Service Mode, make them one of the easiest electric vehicles to work on. You can check out Tesla’s Electronic Parts Catalog here.
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Teslas are super quiet, due to the lack of an internal combustion engine. But that also means you can hear everything that you normally shouldn’t hear.
Think of this classic, maddening scenario: you schedule a service appointment for a specific rattle, creak, or intermittent groan, but by the time you arrive at the service center, the problem has mysteriously vanished. Tesla’s service technicians are unable to replicate the issue, the service ticket is closed, and you’re left to drive away, waiting for the inevitable return of the phantom noise.
Tesla has implemented a clever and customer-focused process improvement, the Fast Pass, designed to solve this exact problem. The new option, which has been implemented since early this year, acknowledges the reality of intermittent issues and respects customer time and frustration, and helps to open up an avenue to resolve these issues.
This new process is simple, but quite effective. When an owner brings their vehicle in for an issue that the service technicians are unable to reproduce during an appointment, instead of simply closing the ticket and sending the owner on their way, Tesla Service can now issue that owner a Fast Pass.
This pass acts as an open ticket for a follow-up visit. The pass is valid for up to 30 days, and allows the customer to return to the service center without an appointment whenever the problem reappears.
The key to the Fast Pass system is the priority it grants the returning customer. When an owner comes back with an active, replicable issue, the pass allows them to effectively skip the line. This means they can get in their vehicle in front of a technician for immediate diagnosis while the problem is actually happening, which is the most critical part of fixing an odd, intermittent fault.
An owner on X who received the pass described it as a way to immediately pull up to service and skip the line. This helps to remove the immense friction of having to schedule a whole new appointment, and hope the issue decides to show up on that specific day.
This new system is the best solution for those hard-to-diagnose problems that are the bane of both owners and service technicians. Many rattles or creaks only occur under very specific circumstances, such as particular temperatures, humidity levels, or after the vehicle has been driven in a certain way for a period of time.
The Fast Pass empowers owners to become an active part of the diagnosis process. It’s a smart, customer-centric solution that demonstrates that Tesla has an understanding of a nuanced, but deeply frustrating part of vehicle ownership.
For Tesla and its customers, its a win-win, reducing frustration while increasing diagnostic success, ultimately leading to more efficient service and happier customers.
This is the moment many performance enthusiasts have been waiting for. After months and months of spy shots, Nürburgring testing, and intense speculation, Tesla has officially launched the new Model Y Performance in Europe and the Middle East.
This top-to-bottom overhaul of the new Model Y focuses on performance-dedicated hardware, alongside a more aggressive exterior design, and even introduces some interior updates when compared to the regular Model Y.
Tighten your seatbelts and get your tires torqued, we’re about to take a look at everything new with the new Model Y Performance.
At the heart of any of Tesla’s Performance models are the raw capabilities, and the new Model Y doesn’t disappoint. The 0-60 mph (0-100km/h) time has been cut down to a blistering 3.3 seconds, a noticeable improvement over the last generation Model Y’s time of 3.5 seconds. However, the top speed remains electronically limited to 155mph.
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Perhaps the most impressive engineering feat is the range. Tesla typically has significant range drops in their performance models due to the increased energy consumption of the larger, dedicated performance motors and larger wheels and tires.
With this model, that’s not happening thanks to new high-density battery cells with increased charge capacity. The new Performance model will achieve an estimated EPA range of approximately 300 mi EPA (580km WLTP).
That’s a remarkable achievement, as it is only 1% lower than the Long Range variant, effectively eliminating the traditional range penalty for choosing the top-tier Performance variant.
The new variant immediately distinguishes itself with a more aggressive and aerodynamic exterior. It features a new front and rear fascia, alongside a prominent carbon fiber spoiler, all designed to improve aerodynamics and signal its performance intent.
Additionally, a staggered wheel and tire fitment, featuring wider tires in the rear, improves traction and steering response on and off the track. There’s a new wheel design to go with it as well. The vehicle also sits slightly lower, with a ground clearance of 6.1 inches, just a tad lower than the regular Model Y, which sits at 6.6 inches.
With the new air vents for the brakes and rear vents in the diffuser, along with the lower stance, the new Model Y Performance looks much more planted and aggressive than any previous Model Y.
The upgrades continue inside, where the cabin has been updated to match a lot of the features that were included in the new Model Y L in China. There’s a new, larger, 16-inch QHD touchscreen, a step up from the 15.4-inch screen in other Model Ys. This screen also boasts a higher resolution of ×, a noticeable jump from the previous resolution of ×.
The most significant upgrade for driving enthusiasts, however, is the all-new first-row sport seats. These seats are a massive improvement over the standard Model Y seats, offering deep bolstering for support during high-G cornering. They feature the usual power recline and tilt, heating, and ventilation features, but also include the new powered thigh extension that was included in the Model Y L.
Thigh extensions have been a common request from customers wanting a more premium experience, as they help taller owners fit more comfortably into the seats.
The premium look and feel is completed with a new carbon fiber interior decor and the addition of footwell and door pocket ambient lighting, helping to tie everything together.
To harness and manage all that increased power, Tesla has also re-engineered the vehicle’s driving dynamics. The new Model Y Performance features Adaptive Suspension alongside new Drive Modes, allowing the driver to tailor the car’s handling characteristics to their preference, from a comfortable daily driver to a stiff, track-ready machine.
This is complemented by a new high-performance brake system that offers improved pedal feel and significantly improved heat management for consistent stopping power on the track.
Feature
Model Y Performance
Model Y Long Range
0-60 mph
3.3 seconds
4.8 seconds
Est. EPA Range
~308 miles
330 miles
Top Speed
155 mph
135 mph
Front Screen
16" QHD
15.4" FHD
Seats
Sport Seats w/ Thigh Extension
Standard Seats
Suspension
Adaptive Suspension
Standard Suspension
Brakes
High-Performance
Standard
Ground Clearance
6.1 inches
6.6 inches
Weight
4,482 lbs
4,482 lbs
The new Model Y Performance is now available to order in Europe and the Middle East, with deliveries scheduled to begin as early as September in some regions. For those in the region, the vehicle is already on display in select European showrooms. A launch in North America and the Asian-Pacific markets is expected to follow in the coming days or weeks.
Pricing varies by country, but pricing for Germany is provided below in Euros, along with an estimate of what pricing could look like in the United States.
Model
Pricing (Euros)
Est Pricing (USD)
RWD
€44,990
Not Available
LR RWD
€49,990
$44,490
LR AWD
€52,990
$48,490
Performance
€61,990
$59,990
Gone are the days when Tesla’s Performance models simply included a spoiler, improved brakes, and binned motors. This Performance version of the new Model Y improves the Model Y in terms of performance, exterior styles and improved interior. The Model Y Performance is now a truly exceptional, top-tier performance model with unique hardware and its own distinct character.
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