Key Questions to Ask When Ordering Crane Claw Machine

08 Sep.,2025

 

5 Key Questions About Claw Machine Store & Business - Tongru

Ever dreamed of opening your very own claw machine store? It’s not just a childhood fantasy—it can actually be a lucrative business if you play your cards right. But before you dive in, there are a few things you need to get sorted. This guide answers five crucial questions you should consider before starting a claw machine business, from the groundwork to the ongoing maintenance. Let’s dive into the details and get you prepared for success!

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#1: Market Research

Before opening a claw machine store, conducting thorough market research is crucial. Focus on the following areas:

  • Target Audience: The primary audience for claw machine stores includes children, teenagers, and young couples. This has been proven in the market, so when planning to start a claw machine business, you need to consider how to attract these players. You should focus on the store’s location, interior design, and the selection of claw machines.
  • Competitor Analysis: Visit existing claw machine stores, arcade shops, and family entertainment centers in the city where you plan to open your store. Observe their foot traffic and customer demographics. Analyze what they do well and where they fall short.
  • Local Economic Conditions: Consider the local economic environment and disposable income levels, as these factors will influence the success of your store.

#2: Location

The location of your claw machine store can determine the success or failure of your business, as it directly affects foot traffic. It is recommended to choose a location on a busy street, shopping mall, entertainment center, or near schools or universities. Additionally, being close to complementary businesses such as cinemas or food courts can bring extra traffic to your store. Overall, choose a place with high foot traffic, convenient transportation, and preferably ample parking. Once you have a target location, you also need to understand rental costs and whether the landlord is willing to rent the space for a claw machine store. Additionally, consider nearby competition.

#3: Store Design

The design of your store’s interior plays a crucial role in attracting customers. Bright colors, engaging themes, and eye-catching displays can draw players in. A well-organized layout, vibrant lighting, and attractive claw machines help create an inviting atmosphere, ensuring a positive experience for your customers.

For claw machine store design, you can hire a local design company, which will incur a fee. Alternatively, you can find a reliable claw machine manufacturer that offers store design services. Some claw machine manufacturers not only provide claw machines but also offer free layout design services, which can save you on design costs. Additionally, a reliable claw machine manufacturer can provide expert guidance on key aspects of your claw machine business, such as the number of machines to purchase, how to customize the counter, and the initial quantity of prizes to stock.

Meanwhile, the layout of the store’s electrical circuits is critical. Ensure there are sufficient outlets and that the wiring is safe, as this is essential for the continuous operation and maintenance of the machines.

#4: Purchasing Claw Machines and Prizes

Finding a reliable claw machine manufacturer is very important. A professional claw machine factory will provide you with a complete solution for your store, such as how many machines you need, which types of machines to include, and how many plush toys to purchase initially. Additionally, ensure that the claw machines are of high quality and that after-sales service is timely. Purchasing high-quality claw machines ensures smooth operation in the future.

Claw machine price is a key factor to consider. The machine prices in the market typically range from $400 to $2,000, with variations mainly due to differing costs across countries. Japanese, Taiwanese, and American claw machines tend to be more expensive due to their higher quality.

Notably, some Chinese manufacturers will supply claw machines to the Japanese market, such as Guangzhou Tongru Electronics Technology Co., Huali, and Shiyu. In general, claw machines made in China offer good value for money. These manufacturers ensure high-quality claw machines with reasonable price between $600 and $900. Price variations in Chinese claw machines are often due to differences in the quality of components. Therefore, it is necessary to find a manufacturer that can provide claw machines with reliable quality and reasonable prices.

#5: Grand Opening and Promotional Activities

When the above four steps are completed perfectly, you should plan a grand opening promotional event which can attract a large crowd to your store. Here are some tips:

  1. Develop a marketing plan in advance, including both online and offline promotional channels.
  2. Use social media to announce your opening, offer discounts or free games to players, and collaborate with local influencers.
  3. Host a grand opening ceremony, with music, games, and prizes prepared for the day.
  4. Consider creating a membership card program to encourage repeat visits and build a customer community.

#1: Store Rent

First, you need to find a suitable location for your claw machine store. Rental costs can vary based on location, SQFT, and foot traffic. Prime areas like shopping malls or busy city centers typically have higher rents but offer greater visibility and customer flow. In contrast, renting in suburban or less-trafficked areas can save on costs but may require more marketing efforts to attract customers.

#2: Cost of Claw Machines

Claw machines made in China offer high cost-performance ratios, with prices ranging from $400 to $1,200 depending on brand and quality. For long-term reliability, investing in high-quality, well-serviced machines is advisable. Depending on the operation mode, the machines put in the store will be different. There are two common setups for claw machine stores:

90% Medium Single-Player Machines + 10% Other Types

This way minimizes the need for a variety of machine models. You can also implement a prize exchange feature, where players can trade their won prizes for preferred items. This approach allows for prize reuse and provides an opportunity for additional revenue. Additionally, with fewer machine types, the initial investment is relatively lower. However, you will need a prize redemption cabinet to display exchanged items.

60% Medium Single-Player Machines + 40% Other Types

This way offers a wider variety of machines and game options, which can attract more players. However, it requires a higher initial investment due to the increased number of machines.

#3: Cost of Prizes

The success of a claw machine store largely depends on the quality and appeal of its prizes. Popular prizes include plush toys, capsule toys, blind boxes, keychains, and snacks. You should regularly adjust the prize selection based on store performance data to maximize profitability. Prizes can be sourced directly from manufacturers or through claw machine suppliers who often have established relationships with prize vendors. In addition to offering top-of-the-line claw machines, they are excited to provide new prize procurement services, which reducing communication costs for you.

#4: Renovation Costs

Creating an attractive and unique atmosphere can significantly impact foot traffic and customer retention. Renovation costs include both hard and soft decor, such as interior design, signage, and lighting. While these are typically one-time expenses, occasional updates may be necessary to keep the store feeling fresh.

In summary, starting a claw machine store involves various costs, including rent, equipment, prizes, and renovation. Understanding and planning these expenses in advance can set your business on the path to success.

To ensure you acquire the best claw machines, consider the following factors:

#1: Consider Your Budget

Claw machine prices range from $400 to $2,000 globally, with prices in the Chinese market typically between $400 and $1,200. As the saying goes, “You get what you pay for.” Given that these machines will be used frequently, it’s crucial to evaluate their quality, stability, and durability when procuring claw machines. Don’t base your decision solely on price but understand the differences between machines at various price points and select one that fits your budget.

#2: Understand Key Claw Machines Parameters

A quality claw machine features a sturdy metal cabinet. So pay attention to the thickness of the materials used to ensure durability. Also, consider the specifications of key components such as the motherboard, power supply, wiring, light bars, and buttons. Price differences in the market often stem from variations in these parameters and their quality.

#3: Evaluate the Claw Machine Manufacturer’s Service

Good pre-sale and after-sale service can prevent many issues. Check if the manufacturer provides clear product manuals, after-sale procedures, and responsive support. A reputable manufacturer will offer not just products but also services such as 3D store design, custom machines, and prize procurement.

#4: Review Service Case Studies from Manufacturer

Reliable claw machine manufacturers typically have numerous successful case studies. Request these from the manufacturer and consider visiting their previous installations if possible. This will provide strong references for purchasing the best claw machines.

#5: Purchase Directly from Manufacturers

Buying directly from a claw machine manufacturer often results in more professional products and services. To determine whether a supplier is a trader or a factory, you can use the following methods:

  1. Site Visit: This is the most direct method but requires additional time and travel expenses.
  2. Design and Customization Capabilities: Check if the supplier can customize machine appearances, stickers, logos, etc., and provide design plans.
  3. Research and Development Capabilities: Manufacturers usually invest in R&D, while traders do not. Ask if the supplier can customize features or develop new functions. Even if your current machines do not require additional development, a positive response indicates they are a manufacturer.
  4. Price Alone Is Not an Indicator: Traders can offer cheaper machines, and sometimes manufacturer prices are higher. The price is influenced by machine quality, parameters, service, and brand, not merely the supplier’s status.

By considering these factors, you can make an informed decision and acquire high-quality claw machines.

Understanding the main parts of a claw machine is essential for its daily operation and maintenance, helps you better comprehend the product, and boosts your confidence in the project. The primary components of a claw machine include:

#1: Cabinet

The cabinet is the main structure of the claw machine. A high-quality machine typically features a full-metal cabinet with a thickness of 1.0mm or more, and it undergoes an acid-washing process during production to ensure durability. The cabinet should have a well-designed structure to facilitate future maintenance. In contrast, very cheap machines may use thinner materials (less than 0.8mm) or a mixed iron and wood cabinet.

#2: Mainboard/Control Panel

Each claw machine requires a mainboard, which regulates the machine’s gripping strength to ensure a challenging yet fair gameplay experience. It also handles language customization and the development of new features. Key indicators of a good mainboard include the quality of the ICs, ease of operation, and stability.

#3: Claw

The claw is a crucial component of the claw machine. The quality and lifespan of the claw and carriage directly affect the machine’s overall durability. A high-quality claw can last over 350,000 cycles.

#4: Wiring

Wiring is another essential component. A reliable claw machine should use certified wiring, such as UL-certified or national standard (China) wires, rather than uncertified or non-standard wiring.

#5: Power Supply Box

The quality of the power supply box determines the machine’s electrical stability and longevity. A good power supply box ensures proper lighting and electrical safety for the machine.

#6: LED Lights

LED lights enhance the machine’s appeal by providing a bright and attractive atmosphere. Key considerations for LED lights include brightness, color fading, and color temperature.

To ensure claw machines operate smoothly and reliably over the long term, regular maintenance is essential. Here are the key aspects of daily maintenance:

#1: Cleaning and Disinfection

Regularly clean the claw machine to prevent dust and dirt buildup, especially around frequently used areas such as the control sticks and buttons. These areas, often touched by players, can accumulate oils and bacteria, so keep them clean and hygienic.

#2: Component Inspection

Check the machine’s lighting and crane operation daily to ensure they function properly. Look out for any irregularities or operational issues.

#3: Electrical System Maintenance

Regularly inspect the electrical system, including power cables, control boards, and displays. Ensure there is no wire degradation or poor connections, and take precautions to prevent water ingress that could cause short circuits. Contact a professional technician if electrical faults occur.

#4: Prize Updates and Adjustments

Periodically update and replace prizes in the machine to attract more players and prevent damage from long-term exposure. Adjust the placement and quantity of prizes to keep the display organized and maintain effective grabbing.

#5: Software Upgrades and Function Tuning

If your claw machine uses software controls, regularly check for software updates to ensure you are using the latest firmware. Perform software upgrades as needed and adjust operational parameters, such as claw strength and grabbing time, to optimize the player experience.

By following these maintenance steps, you can extend the lifespan of your claw machine, enhance player satisfaction, and boost usage and revenue.

Opening a claw machine store is no small feat, but with the right preparation, it can be a fun and profitable venture. From choosing the right location and machines to understanding daily maintenance, every step you take is crucial to your store’s success. Keep these key points in mind, and you’ll be well on your way to creating a popular spot where people love to play and win!

8 Common Questions about Claw Machine - Neofuns Arcade

1. Why are claw machines so hard?

Claw machines always look so promising. Pop in a 50 cents and grab the toy or gadget of your choosing. A simple snatch and grab, it should be easy, right? Wrong, of course.

You probably already know that claw machines are hard. A simple look at a machine manual reveals that the machines can be programmed to only grab at full strength occasionally.

In fact, some machines can actually compute how often they need to grab at full strength in order to make a desired profit. Owners can tweak the machine to drop prizes midair.

They can also program a machine to ensure it’s exceedingly difficult to predict when the claw will have the grip strength required to actually win a prize.

The machines have variable PSI strength settings for the claws. When the machine decides it’s time to pay out, the strength of its grip changes. The claw during 11/12 tries will apply 4-6PSI, or just enough to shuffle it or barely pick it up.

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During the 1/12 tries, the claw will apply 9-11 PSI, sometimes picking it up and dropping, some successful. The toys typically require 10 PSI to grasp. Modern machines might allow for greater maneuverability, but they can still manipulate profit margins.

2. Are claw machines gambling?

Within these arcade, sections are games that require the player to insert money(usually quarters) into the machine and offer the player a chance to win stuffed dolls, toys, or other prizes.

Such machines include, but are not limited to, claw machines. However, these machines are illegal gambling devices that require little or no skill and are predominantly games of chance.

The Bureau of Gambling Control has declared that machines including but not limited to claw machines are ‘common types of illegal devices’ under California Penal Code sections 330a, 330b, and 330.1, the complaint states.

A claw machine player uses a joystick to drop a claw one time onto a stuffed animal or another prize. Unlike many other arcade games (e.g. Pac-Man, Skeeball pinball, etc.) which require hand-eye coordination, concentration, and physical skill, the outcome of operation of claw machines are based entirely or predominantly on chance or hazard.

In other words, the player has no ability to control the outcome. The Bureau of Gaming Control clarified that a lawful device is one that is predominantly a game of skill on which what can be won is limited to additional chances or free plays.

If, however, the player has paid to play and can win something other than additional plays, such as food, toys or other prizes, the machines does not qualify for the amusement device exception and is an illegal gambling device.

3. What are those toy machines called?

Practically every place you go these days, you find a wide variety of coin vending machines. Millions of people the world over make use of these machines in search of food, drink, and other bulk items. If you are looking for a way to bring in a little extra cash, you may want to consider starting your own vending machine business.

There are so many distinct types of coin machines, you might have a harder time deciding on which ones to use. A large number of grocery and convenience stores have little candy and gumball machines positioned near their doors.

These always seize the attention of little children, and most parents do not have a problem with handing their kids a few quarters for a tiny treat.

You can find snack machines just about anywhere these days. People are always looking for a fast snack during their lunch and mid-afternoon breaks.

Students are more likely to grab something quick for lunch, and everybody loves a cold drink on a warm day. Plus, since customers are more health conscious these days, if you add healthier snacks to your coin vending machines, more people are likely to buy your products. Then there are all the different toy and claw machines that offer great prizes to the consumer.

If positioned in the right places, these machines can bring in quite a bit of money as people will continuously try to win that something special. These machines can potentially earn you a nice profit, depending on your inventory costs.

4. When was the claw machine invented?

As we all know, the claw machine is a very simple arcade game device. But few people know his true origins. If people really want to trace the source, need to back to the early 20th Century. At that time, the steam shovel used in the excavation of the Panama Canal was fascinating.

The first claw crane machine was invented by imitating the steam shovel, but it was no longer used to dig earth, but candies.

Early claw machines include Panama Digger, Erie Digger, and Miami Digger. With the development of technology, they not only start to use electricity, but also the prizes inside have changed a lot.

The owners no longer pit candies in them, but cigars, lighters, and noble jewelry. The owners also designed new pure gold cabinets to replace cheaper ones, and directly put lots of silver coin rolls to attract more valued customers and gamblers. It is not regarded as simple amusement equipment, but a source of economic or luxury goods.

In the s, new legislation was issued. This time direct the spearhead to the claw machine, which was listed as a gambling violation category. The government began to bulk close down them. Only some in hotels or remote places survived. It also declined from the previous golden age.

5. Do cranes have claws?

A claw machine(also called a variety of other names) is a type of arcade game known as a merchandiser, commonly found in video arcades, supermarkets, restaurants, movie theaters, and bowling alleys.

A claw crane may also be referred to as a teddy picker, candy crane, claw machine, crane vending machine, arcade claw, grab machine, crane game or simply the claw.

A claw crane consists of many parts, but the basic components are a PCB, power supply, currency detector, credit/timer display, joystick, wiring harness, bridge assembly, and claw. The claw will have two or more prongs or arms, although most claws will usually have three.

An alternative version of the machine, popular in arcades, is the two button version: one marked with a forward arrow, one with a right arrow. The crane starts near the front, left side of the machine and the users press first the forward button to move the crane towards the back of the cabinet.

Once the button is released the crane stops moving and the button cannot be used again, thus requiring the user to judge depth accurately in one attempt. After this, the right button becomes active in a similar way and as soon as it is released, the crane drops to a certain depth and then raises, closing its claw on the way and returning to the drop hatch in the front left corner.

These versions are generally considered to be more difficult. However, the button type machines typically do not feature the timers which are commonly found on joystick type machines.

6. Who invented the claw machine?

…dinosaurs roamed the Earth, original concept of the ‘claw machine’ was created. In the s to be precise. It was a hand-cranked candy dispenser and only cost a penny to operate.

In s, it was reinvented and patented as an actual game, called “ Eerie Digger”. It gained popularity over the next few decades, especially as gambling was encouraged to stimulate the economy during Depression and through WWII. Electrical versions of the digger cranes surfaced and often had paper currency and bundled coins as prizes, among other things, to entice players.

In , Federal laws classified cranes as gambling devices and preventing them from being transported across state lines, effectively putting an end to the crane business.

Two years later, these laws were modified and allowed diggers to be operated at carnivals, as long as they met specific qualifications. They had to be strictly mechanical and could not contain prizes higher than $1 in value.

Coin slots were not allowed, so the machine had to be turned on by the operator. Cost per play was limited to 10 cents. Success of crane machines continued and further softened laws in the 70’s brought back coin slots and the cost of play on some cranes was raised 25 cents.

7. Is the claw machine rigged?

If you’ve spent any time in a bowling alley or an arcade( or countless hours like some of us), you know all about the dreaded claw machine. People pump their hard-earned money into them day in and day out, but how many have you actually seem to win a prize from one?

You’ve probably seen someone almost get a huge stuffed animal or something similar to the promised land and then loses it at the last minute though. So what gives?

Claw machines are an exercise in frustration, and, if you didn’t already realize it, they’re RIGGED.

But this is nothing new. In fact, this claw of temptation goes all the way back to the s during the height of Depression when down-on-their-luck people were enticed by the prospect of winning something, anything. The machines were marketed as very profitable for business owners, so they became very popular.

In the s, the government got wise to the scam, and claw machines were classified as gambling devices. However, in , regulations relaxed once more. That’s when claw machines started to boom in a big way, which explains why today we can see them all over the place – in malls, arcades, bowling alleys, movie theaters, etc.

Claw machines are marketed as a “Skill Game”, but really nothing could be further from the truth. The machine calculates when to send full strength to the claw to allow it to pick up a prize so profits are maximized. And that range of strength is randomized so players can’t predict on which attempt the claw will be the strongest. FUN, RIGHT?

The machines are also programmed to make you think you “almost” won so you’ll keep feeding it money. The joystick makes you think you’re in command and that your destiny is in your hands, but guess what? It ain’t. It’s all controlled by a higher power, and your “skill” has little or nothing to do with it.

Like I said, rigged.

8. How do you get good at claw machines?

There are a lot of crane games out there trying to steal your money. The difference here in Japan from the machines in the West is that the game isn’t (entirely) shenanigans, and the prizes aren’t all as lame as something like over-stocked Bart Simpson dolls.

Play the game right and you’ll win some dope prizes, or at least new-found confidence in your claw play. Play it wrong and the game plays you.

Know your strengths – Everyone’s good at something. In sports, some people are great at soccer, but couldn’t hit a baseball to save their life. UFO catchers ( or crane games ) are no different. Look around in a game station at all the different prizes and you’ll see dozens of different ways to win.

Some prizes you’ll have to push or pull, others you have to nudge or slide multiple times until you win, dropping $100 at every turn. You’ll learn pretty quickly what you suck at. Some games just demand high accuracy in and a lot of skill.

Know when to walk away – The gambler’s fallacy is a pretty well known trope, but it’s worth remembering. That plastic Goku figure is not worth@, and there is absolutely no guarantee that you’re going to win it. Just walk away.

The teeter-totter like games in particular will mess with your head as that Yoshi doll moves back and forth, back and forth. $ in and you have no idea if it is any closer to dropping or not.

Know when it’s a scam – All these machines are designed to steal your money, but you can spot the difference between the machines with expensive looking giant Olafs at Round One and the sketchy catchers with He-Man pez dispensers amidst a haze of cigarette smoke.

Places like Taito game stations want you to win because they want you to keep playing. Not too often, but enough to feel good about yourself over a Pikachu doll. That being said, if a game feels like a rip, it probably is. If the claw feels weak, pick a different one.

Giant claw games are especially sketchy because they’re meant to attract dudes trying to impress their lady. They usually cost more dollar few a turn, with claws daintier than your grandmother’s toes. You’ll lose money and look like a chump in the process.

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