5 Things to Know Before Buying Claw Crane Machine

01 Sep.,2025

 

5 Key Questions About Claw Machine Store & Business - Tongru

Ever dreamed of opening your very own claw machine store? It’s not just a childhood fantasy—it can actually be a lucrative business if you play your cards right. But before you dive in, there are a few things you need to get sorted. This guide answers five crucial questions you should consider before starting a claw machine business, from the groundwork to the ongoing maintenance. Let’s dive into the details and get you prepared for success!

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#1: Market Research

Before opening a claw machine store, conducting thorough market research is crucial. Focus on the following areas:

  • Target Audience: The primary audience for claw machine stores includes children, teenagers, and young couples. This has been proven in the market, so when planning to start a claw machine business, you need to consider how to attract these players. You should focus on the store’s location, interior design, and the selection of claw machines.
  • Competitor Analysis: Visit existing claw machine stores, arcade shops, and family entertainment centers in the city where you plan to open your store. Observe their foot traffic and customer demographics. Analyze what they do well and where they fall short.
  • Local Economic Conditions: Consider the local economic environment and disposable income levels, as these factors will influence the success of your store.

#2: Location

The location of your claw machine store can determine the success or failure of your business, as it directly affects foot traffic. It is recommended to choose a location on a busy street, shopping mall, entertainment center, or near schools or universities. Additionally, being close to complementary businesses such as cinemas or food courts can bring extra traffic to your store. Overall, choose a place with high foot traffic, convenient transportation, and preferably ample parking. Once you have a target location, you also need to understand rental costs and whether the landlord is willing to rent the space for a claw machine store. Additionally, consider nearby competition.

#3: Store Design

The design of your store’s interior plays a crucial role in attracting customers. Bright colors, engaging themes, and eye-catching displays can draw players in. A well-organized layout, vibrant lighting, and attractive claw machines help create an inviting atmosphere, ensuring a positive experience for your customers.

For claw machine store design, you can hire a local design company, which will incur a fee. Alternatively, you can find a reliable claw machine manufacturer that offers store design services. Some claw machine manufacturers not only provide claw machines but also offer free layout design services, which can save you on design costs. Additionally, a reliable claw machine manufacturer can provide expert guidance on key aspects of your claw machine business, such as the number of machines to purchase, how to customize the counter, and the initial quantity of prizes to stock.

Meanwhile, the layout of the store’s electrical circuits is critical. Ensure there are sufficient outlets and that the wiring is safe, as this is essential for the continuous operation and maintenance of the machines.

#4: Purchasing Claw Machines and Prizes

Finding a reliable claw machine manufacturer is very important. A professional claw machine factory will provide you with a complete solution for your store, such as how many machines you need, which types of machines to include, and how many plush toys to purchase initially. Additionally, ensure that the claw machines are of high quality and that after-sales service is timely. Purchasing high-quality claw machines ensures smooth operation in the future.

Claw machine price is a key factor to consider. The machine prices in the market typically range from $400 to $2,000, with variations mainly due to differing costs across countries. Japanese, Taiwanese, and American claw machines tend to be more expensive due to their higher quality.

Notably, some Chinese manufacturers will supply claw machines to the Japanese market, such as Guangzhou Tongru Electronics Technology Co., Huali, and Shiyu. In general, claw machines made in China offer good value for money. These manufacturers ensure high-quality claw machines with reasonable price between $600 and $900. Price variations in Chinese claw machines are often due to differences in the quality of components. Therefore, it is necessary to find a manufacturer that can provide claw machines with reliable quality and reasonable prices.

#5: Grand Opening and Promotional Activities

When the above four steps are completed perfectly, you should plan a grand opening promotional event which can attract a large crowd to your store. Here are some tips:

  1. Develop a marketing plan in advance, including both online and offline promotional channels.
  2. Use social media to announce your opening, offer discounts or free games to players, and collaborate with local influencers.
  3. Host a grand opening ceremony, with music, games, and prizes prepared for the day.
  4. Consider creating a membership card program to encourage repeat visits and build a customer community.

#1: Store Rent

First, you need to find a suitable location for your claw machine store. Rental costs can vary based on location, SQFT, and foot traffic. Prime areas like shopping malls or busy city centers typically have higher rents but offer greater visibility and customer flow. In contrast, renting in suburban or less-trafficked areas can save on costs but may require more marketing efforts to attract customers.

#2: Cost of Claw Machines

Claw machines made in China offer high cost-performance ratios, with prices ranging from $400 to $1,200 depending on brand and quality. For long-term reliability, investing in high-quality, well-serviced machines is advisable. Depending on the operation mode, the machines put in the store will be different. There are two common setups for claw machine stores:

90% Medium Single-Player Machines + 10% Other Types

This way minimizes the need for a variety of machine models. You can also implement a prize exchange feature, where players can trade their won prizes for preferred items. This approach allows for prize reuse and provides an opportunity for additional revenue. Additionally, with fewer machine types, the initial investment is relatively lower. However, you will need a prize redemption cabinet to display exchanged items.

60% Medium Single-Player Machines + 40% Other Types

This way offers a wider variety of machines and game options, which can attract more players. However, it requires a higher initial investment due to the increased number of machines.

#3: Cost of Prizes

The success of a claw machine store largely depends on the quality and appeal of its prizes. Popular prizes include plush toys, capsule toys, blind boxes, keychains, and snacks. You should regularly adjust the prize selection based on store performance data to maximize profitability. Prizes can be sourced directly from manufacturers or through claw machine suppliers who often have established relationships with prize vendors. In addition to offering top-of-the-line claw machines, they are excited to provide new prize procurement services, which reducing communication costs for you.

#4: Renovation Costs

Creating an attractive and unique atmosphere can significantly impact foot traffic and customer retention. Renovation costs include both hard and soft decor, such as interior design, signage, and lighting. While these are typically one-time expenses, occasional updates may be necessary to keep the store feeling fresh.

In summary, starting a claw machine store involves various costs, including rent, equipment, prizes, and renovation. Understanding and planning these expenses in advance can set your business on the path to success.

To ensure you acquire the best claw machines, consider the following factors:

#1: Consider Your Budget

Claw machine prices range from $400 to $2,000 globally, with prices in the Chinese market typically between $400 and $1,200. As the saying goes, “You get what you pay for.” Given that these machines will be used frequently, it’s crucial to evaluate their quality, stability, and durability when procuring claw machines. Don’t base your decision solely on price but understand the differences between machines at various price points and select one that fits your budget.

#2: Understand Key Claw Machines Parameters

A quality claw machine features a sturdy metal cabinet. So pay attention to the thickness of the materials used to ensure durability. Also, consider the specifications of key components such as the motherboard, power supply, wiring, light bars, and buttons. Price differences in the market often stem from variations in these parameters and their quality.

#3: Evaluate the Claw Machine Manufacturer’s Service

Good pre-sale and after-sale service can prevent many issues. Check if the manufacturer provides clear product manuals, after-sale procedures, and responsive support. A reputable manufacturer will offer not just products but also services such as 3D store design, custom machines, and prize procurement.

#4: Review Service Case Studies from Manufacturer

Reliable claw machine manufacturers typically have numerous successful case studies. Request these from the manufacturer and consider visiting their previous installations if possible. This will provide strong references for purchasing the best claw machines.

#5: Purchase Directly from Manufacturers

Buying directly from a claw machine manufacturer often results in more professional products and services. To determine whether a supplier is a trader or a factory, you can use the following methods:

  1. Site Visit: This is the most direct method but requires additional time and travel expenses.
  2. Design and Customization Capabilities: Check if the supplier can customize machine appearances, stickers, logos, etc., and provide design plans.
  3. Research and Development Capabilities: Manufacturers usually invest in R&D, while traders do not. Ask if the supplier can customize features or develop new functions. Even if your current machines do not require additional development, a positive response indicates they are a manufacturer.
  4. Price Alone Is Not an Indicator: Traders can offer cheaper machines, and sometimes manufacturer prices are higher. The price is influenced by machine quality, parameters, service, and brand, not merely the supplier’s status.

By considering these factors, you can make an informed decision and acquire high-quality claw machines.

Understanding the main parts of a claw machine is essential for its daily operation and maintenance, helps you better comprehend the product, and boosts your confidence in the project. The primary components of a claw machine include:

#1: Cabinet

The cabinet is the main structure of the claw machine. A high-quality machine typically features a full-metal cabinet with a thickness of 1.0mm or more, and it undergoes an acid-washing process during production to ensure durability. The cabinet should have a well-designed structure to facilitate future maintenance. In contrast, very cheap machines may use thinner materials (less than 0.8mm) or a mixed iron and wood cabinet.

#2: Mainboard/Control Panel

Each claw machine requires a mainboard, which regulates the machine’s gripping strength to ensure a challenging yet fair gameplay experience. It also handles language customization and the development of new features. Key indicators of a good mainboard include the quality of the ICs, ease of operation, and stability.

#3: Claw

The claw is a crucial component of the claw machine. The quality and lifespan of the claw and carriage directly affect the machine’s overall durability. A high-quality claw can last over 350,000 cycles.

#4: Wiring

Wiring is another essential component. A reliable claw machine should use certified wiring, such as UL-certified or national standard (China) wires, rather than uncertified or non-standard wiring.

#5: Power Supply Box

The quality of the power supply box determines the machine’s electrical stability and longevity. A good power supply box ensures proper lighting and electrical safety for the machine.

#6: LED Lights

LED lights enhance the machine’s appeal by providing a bright and attractive atmosphere. Key considerations for LED lights include brightness, color fading, and color temperature.

To ensure claw machines operate smoothly and reliably over the long term, regular maintenance is essential. Here are the key aspects of daily maintenance:

#1: Cleaning and Disinfection

Regularly clean the claw machine to prevent dust and dirt buildup, especially around frequently used areas such as the control sticks and buttons. These areas, often touched by players, can accumulate oils and bacteria, so keep them clean and hygienic.

#2: Component Inspection

Check the machine’s lighting and crane operation daily to ensure they function properly. Look out for any irregularities or operational issues.

#3: Electrical System Maintenance

Regularly inspect the electrical system, including power cables, control boards, and displays. Ensure there is no wire degradation or poor connections, and take precautions to prevent water ingress that could cause short circuits. Contact a professional technician if electrical faults occur.

#4: Prize Updates and Adjustments

Periodically update and replace prizes in the machine to attract more players and prevent damage from long-term exposure. Adjust the placement and quantity of prizes to keep the display organized and maintain effective grabbing.

#5: Software Upgrades and Function Tuning

If your claw machine uses software controls, regularly check for software updates to ensure you are using the latest firmware. Perform software upgrades as needed and adjust operational parameters, such as claw strength and grabbing time, to optimize the player experience.

By following these maintenance steps, you can extend the lifespan of your claw machine, enhance player satisfaction, and boost usage and revenue.

Opening a claw machine store is no small feat, but with the right preparation, it can be a fun and profitable venture. From choosing the right location and machines to understanding daily maintenance, every step you take is crucial to your store’s success. Keep these key points in mind, and you’ll be well on your way to creating a popular spot where people love to play and win!

Top Claw Machine Brands: A Comprehensive Guide for Arcade ...

Walk into any arcade or entertainment venue, and you are likely to notice the flashing lights and captivating sounds of a claw machine. When it comes to arcade games for businesses, claw machines have become a staple, with their unique blend of skill, luck, and anticipation that draws players in over and over again. 

Whether you are an arcade owner looking to expand your business or an entrepreneur considering starting in the vending machine industry, understanding and having knowledge of the various claw machine brands is important for making the right purchasing decision. 

Contact us to discuss your requirements of Claw Crane Machine. Our experienced sales team can help you identify the options that best suit your needs.

Introduction to Claw Machine Brands

Claw machines have been around since the 19th century and have evolved over time to become sophisticated machines with advanced technology. With their bright lights, flashy designs, innovative features, and a bin of tempting prizes, these machines are designed to maximize both customer engagement and owners' profitability. 

With numerous manufacturers competing for their share of the arcade market, choosing the right brand can make the difference between a successful business investment and a costly mistake. Whether you’re targeting machines for high-end performance or a budget-friendly setup, knowing the right machine for your needs and who can provide it is the first step in entering the industry. 

Top 5 Claw Machine Brands to Consider

When exploring claw machine brands, there are several names that constantly appear as the top claw machine manufacturers. 

  • Elaut - Arguably the most recognized name in the arcade world. The Belgium-based company’s “E-Claw” series is a staple in the modern arcade industry thanks to its durability, innovation, and precision engineering. 
  • Coastal Amusements - Another “go-to” name in the entertainment industry known for its Candy Crane and Claw Frenzy models. With their user-friendly interfaces, bright lights, and eye-catching, family-friendly designs, Coastal Amusements is one of the top brands for anyone entering the business.  
  • Smart Industries - Producing cost-effective but reliable machines, U.S.-based Smart Industries has a wide range of arcade claw machines. Popular among the small arcade-sized businesses, Smart machines are relatively straightforward with minimal maintenance requirements. 
  • Benchmark Games - For thirty years, Benchmark Games has produced state-of-the-art machines, including coin-operated, redemption, novelty, and prize merchandisers. Using RFID (Radio Frequency Identification) technology and programmable settings, Benchmark Games products are among the best in the industry.
  • Andamiro - Stationed in South Korea, Andamiro is known for its unique use of color and design. Using slightly different mechanics from the traditional claw machines, Andamiro blends in different skill-based gaming that targets more competitive markets. 

Key Features to Look for in Claw Machines

While the concept may be similar, not all claw machines are built the same. When understanding and debating which arcade claw machine is better, there are several factors to take into consideration. 

  • Durability - The amount of wear and tear and abuse that some machines take, especially in high-traffic areas, requires a solid build. Look for machines with heavy-duty reinforced steel cabinets, shatterproof glass, high-quality motors, and components designed to take a beating. 
  • Adjustable Settings - Being able to set the difficulty levels is important to both the owner and customer. A game that is too challenging will not bring in users, while something that is too easy will be costly in terms of prizes. Finding a happy medium between profitability and keeping players happy is important. 
  • Prize Capacity - The best machines allow for various prize sizes and types. This will allow owners to adjust the rewards based on customer preference, feedback, and profit margins. A larger prize bin will also reduce refill frequency. 
  • Control Panel - A simple control panel, clear instructions, and engaging sound/video effects will draw and retain customers. Most claw machines consist of a joystick, start button and occasionally a grab button. 
  • Easy Maintenance - Check with your provider for any specialized game machine maintenance tips. Machines with front-loading doors, clear diagnostic systems, and easy-to-purchase parts will save owners money and time. 

Comparing Claw Machine Models

All claw machine brands and models offer owners and users something different, from basic machines to ones with all the bells and whistles. 

Basic models start as low as $2,000, with premium units costing over $10,000. Smart Industries offers a line of entry-level machines at budget-friendly prices, which are ideal for new business owners. 

Mid-range options from Coastal Amusement or Elaut feature enhanced construction, better lighting and sound systems, and prize visibility thanks to a larger container. These machines are usually found in family fun centers, arcades, and movie theatres. For those looking for the best value for cost, either of these companies would be your best choice.  

Premium models sold by Benchmark Games and Andamiro are sold at the highest price point, but return cutting-edge technology, superior craftsmanship and parts, and a higher level of competitive game play. The return on investment from these machines comes from players who seek more of a challenge and are willing to pay more for the experience. 

Benefits of Investing in a Quality Claw Machine

High-quality claw machine brands may cost owners more up front; however, the long-term advantages outweigh the initial purchase cost. A quality machine that maintains consistent performance will be worth the extra few dollars. 

Customer Satisfaction - A reliable, well-designed machine will greatly impact customer satisfaction. Smooth and simple operation with fun gameplay translates into repeat visitors and positive word of mouth reviews. 

Increased Revenue - Although the initial investment will likely be high, a premium claw machine will not only attract more players with its unique features and reliable craftsmanship, but it will also justify owners charging a premium to play. 

Maintenance Costs - Well-built machines from one of the top manufacturers will likely last longer, reducing downtime and repair costs. 

Customer Support - Trusted brands will provide owners with manuals, readily available parts, and timely customer service for troubleshooting issues, all of which are essential for long-term success. 

How to Choose the Right Claw Machine Brand for Your Needs

Selecting the right claw machine brands for your specific needs and goals is different for every owner. Start by asking these simple questions as part of your personal arcade business startup guide. 

Where is it going? - What kind of space do you have? Do you need a smaller machine or a larger unit? Consider space for both the machine, the player, and a potential audience. 

Who’s it for? - Are you targeting kids, who will be drawn to colorful, musical, child-friendly designs, or adults who may want a more sophisticated and challenging machine? 

What’s your budget? - In addition to the purchase price, add in prize content, any legal documents, maintenance parts/services, and rent/lease costs. 

Stock or Customized? - Some manufacturers allow for custom features, including branding wraps, lighting, and music. If you are new to the business, consider a basic stock unit to start and then upgrade as your machine becomes more successful. 

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